Why is it always in "Bootstrapping" state?

[XIAOLI]

Hi guys.
I used the VM instance and the HW’s specs as below:

• RAM: 32GB
• NVMe: 640GiB
• vCPU : 8.
  but when I execute the “./bin/yugabyted start”, and then check the status, “./bin/yugabyted status”, It always show the “Booststrapping” status.

How to solve this?

Thanks.

[dorian_yugabyte]

Hi @XIAOLI

Can you please describe:

• What version you’re using?
• What exact commands you ran?
• The output of start/status command?
• If it’s still on bootstrap, can you run ./bin/yugabyted collect_logs and share the files here?

[XIAOLI]

Thanks dorian.
the ans as below:

• the version → yugabyte-2024.1.3.1
• the commands are → “/bin/yugabyted start” and “/bin/yugabyted status”.
• please check the screenshots.
  
  
• for the log files, which one do you want?
  
  

[dorian_yugabyte]

@XIAOLI

for the log files, which one do you want?

Just send them all, it shouldn’t be big.

[XIAOLI]

The log files
Here, thanks so much.

[dorian_yugabyte]

Are there any core dumps being generated? Since the yb-tserver is crashing based on the logs

[XIAOLI]

not sure , it is a single node, how to check the yb-tserver status?

[dorian_yugabyte]

You can check the http://yb-master-ip:7000/tablet-servers page.

[Jim_Knicely]

@XIAOLI Can you also show the IPs listed for current_masters in your yugabyted.conf file?

Example:

[root@cloud-server-0 conf]# grep current_masters yugabyted.conf
    "current_masters": "127.0.0.1:7100",

[XIAOLI]

Sure, check out the screenshot as below.

[XIAOLI]

Thanks, and I got something:

[XIAOLI]

@dorian_yugabyte do you have any solutions for this problems? thanks a lot.

[dorian_yugabyte]

What is your operating system?

@dorian_yugabyte

Are there any core dumps being generated? Since the yb-tserver is crashing based on the logs

Please see this too.

@dorian_yugabyte

You can check the http://yb-master-ip:7000/tablet-servers page.

Did you check?

[dorian_yugabyte]

Please respond to all questions, I asked 3 questions and you answered only 1.

[XIAOLI]

@dorian_yugabyte

What is your operating system?

Q#01: What is your operating system?
root@lxcxx:~# lsb_release -a
No LSB modules are available.

• Distributor ID: Ubuntu
• Description: Ubuntu 24.04.1 LTS
• Release: 24.04
• Codename: noble
  This is the OS version.

Q#02:You can check the http://yb-master-ip:7000/tablet-servers page.
Yes,

Q#03: Are there any core dumps being generated? Since the yb-tserver is crashing based on the logs
No. the new instance.

[dorian_yugabyte]

@XIAOLI

No. the new instance.

Can you be more clear? Do you mean:

• There are no core dumps
• Or I don’t know how to find them.

[XIAOLI]

Thanks, @dorian_yugabyte
And how to understand the core dumps?

[dorian_yugabyte]

@XIAOLI

And how to understand the core dumps?

Explained here Ubuntu Apport Core Dump | Guide

[XIAOLI]

Thanks. So we need to get the core dumps file and then see what happened,right?

[XIAOLI]

and try to dump the files, but it seems like there is a problem.