# Error while installing 2.0.11.0

**URL:** <https://forum.yugabyte.com/t/error-while-installing-2-0-11-0/620>\
**Category:** General\
**Created:** [January 31, 2020, 3:36pm UTC](https://forum.yugabyte.com/t/error-while-installing-2-0-11-0/620 "2020-01-31T15:36:14Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![jk-1](https://avatars.discourse-cdn.com/v4/letter/j/2bfe46/32.png) [@jk-1](https://forum.yugabyte.com/u/jk-1)\
**Post date:** [January 31, 2020, 3:36pm UTC](https://forum.yugabyte.com/t/error-while-installing-2-0-11-0/620/1 "2020-01-31T15:36:14Z")

</div>

I tried to upgrade 2.0.8.0 to 2.0.11.0 but yb-ctl create fails like this:

```
jk@tiira:~/bin2/yugabyte-2.0.11.0/bin$ ./yb-ctl create --rf 1
Creating cluster.
Waiting for cluster to be ready.
Viewing file /home/jk/yugabyte-data/node-1/disk-1/tserver.err:
sh: 1: /home/jk/bin2/yugabyte-2.0.11.0/bin/yb-tserver: not found
Viewing file /home/jk/yugabyte-data/node-1/disk-1/master.err:
sh: 1: /home/jk/bin2/yugabyte-2.0.11.0/bin/yb-master: not found
Traceback (most recent call last):
  File "./yb-ctl", line 1969, in <module>
    control.run()
  File "./yb-ctl", line 1946, in run
    self.args.func()
  File "./yb-ctl", line 1706, in create_cmd_impl
    self.wait_for_cluster_or_raise()
  File "./yb-ctl", line 1551, in wait_for_cluster_or_raise
    raise RuntimeError("Timed out waiting for a YugaByte DB cluster!")
RuntimeError: Timed out waiting for a YugaByte DB cluster!
Viewing file /tmp/tmpSY_rXD:
2020-01-31 17:22:02,367 INFO: Starting master-1 with:
/home/jk/bin2/yugabyte-2.0.11.0/bin/yb-master --fs_data_dirs "/home/jk/yugabyte-data/node-1/disk-1" --webserver_interface 127.0.0.1 --rpc_bind_addresses 127.0.0.1 --v 0 --version_file_json_path=/home/jk/bin2/yugabyte-2.0.11.0 --webserver_doc_root "/home/jk/bin2/yugabyte-2.0.11.0/www" --replication_factor=1 --yb_num_shards_per_tserver 2 --ysql_num_shards_per_tserver=2 --master_addresses 127.0.0.1:7100 --enable_ysql=true >"/home/jk/yugabyte-data/node-1/disk-1/master.out" 2>"/home/jk/yugabyte-data/node-1/disk-1/master.err" &
2020-01-31 17:22:02,407 INFO: Starting tserver-1 with:
/home/jk/bin2/yugabyte-2.0.11.0/bin/yb-tserver --fs_data_dirs "/home/jk/yugabyte-data/node-1/disk-1" --webserver_interface 127.0.0.1 --rpc_bind_addresses 127.0.0.1 --v 0 --version_file_json_path=/home/jk/bin2/yugabyte-2.0.11.0 --webserver_doc_root "/home/jk/bin2/yugabyte-2.0.11.0/www" --tserver_master_addrs=127.0.0.1:7100 --yb_num_shards_per_tserver=2 --redis_proxy_bind_address=127.0.0.1:6379 --cql_proxy_bind_address=127.0.0.1:9042 --local_ip_for_outbound_sockets=127.0.0.1 --use_cassandra_authentication=false --ysql_num_shards_per_tserver=2 --enable_ysql=true --pgsql_proxy_bind_address=127.0.0.1:5433 >"/home/jk/yugabyte-data/node-1/disk-1/tserver.out" 2>"/home/jk/yugabyte-data/node-1/disk-1/tserver.err" &
2020-01-31 17:22:02,411 INFO: Waiting for master and tserver processes to come up.
2020-01-31 17:22:13,078 INFO: PIDs found: {'tserver': [None], 'master': [None]}
2020-01-31 17:22:13,079 ERROR: Failed waiting for master and tserver processes to come up.
^^^ Encountered errors ^^^

```

Why is this? Error messages say that yb-tserver and yb-master not found but they are available as this listing shows:

```
jk@tiira:~/bin2/yugabyte-2.0.11.0/bin$ ll
total 40908
drwxr-xr-x 2 jk jk 4096 tammi 24 19:57 ./
drwxr-xr-x 10 jk jk 4096 tammi 24 20:06 ../
-rwxr-xr-x 1 jk jk 2327 tammi 24 19:57 bulk_load_cleanup.sh*
-rwxr-xr-x 1 jk jk 4056 tammi 24 19:57 bulk_load_helper.sh*
-rwxr-xr-x 1 jk jk 1516 tammi 24 19:57 configure*
-rwxr-xr-x 1 jk jk 1353 tammi 24 19:57 cqlsh*
-rwxr-xr-x 1 jk jk 97735 tammi 24 19:57 cqlsh.py*
-rwxr-xr-x 1 jk jk 726312 tammi 24 19:57 ldb*
-rwxr-xr-x 1 jk jk 4486 tammi 24 19:57 log_cleanup.sh*
-rwxr-xr-x 1 jk jk 2051392 tammi 24 19:57 log-dump*
-rwxr-xr-x 1 jk jk 1141216 tammi 24 19:57 patchelf*
-rwxrwxr-x 1 jk jk 4043 tammi 24 19:57 post_install.sh*
-rwxr-xr-x 1 jk jk 178257 tammi 24 19:57 pprof*
lrwxrwxrwx 1 jk jk 22 tammi 24 20:05 psql -> ../postgres/bin/ysqlsh*
-rwxr-xr-x 1 jk jk 2464368 tammi 24 19:57 redis-cli*
-rwxr-xr-x 1 jk jk 16952 tammi 24 19:57 sst_dump*
-rwxr-xr-x 1 jk jk 10295264 tammi 24 19:57 yb-admin*
-rwxr-xr-x 1 jk jk 4936952 tammi 24 19:57 yb-bulk_load*
-rw-rw-r-- 1 jk jk 1065 tammi 24 19:57 yb-check-consistency.py
-rwxr-xr-x 1 jk jk 4218 tammi 24 19:57 yb-check-failed-tablets.sh*
-rwxr-xr-x 1 jk jk 85443 tammi 24 19:57 yb-ctl*
-rwxr-xr-x 1 jk jk 1984480 tammi 24 19:57 yb-generate_partitions_main*
-rwxr-xr-x 1 jk jk 3937568 tammi 24 19:57 yb_load_test_tool*
-rwxr-xr-x 1 jk jk 3213920 tammi 24 19:57 yb-master*
-rwxr-xr-x 1 jk jk 187904 tammi 24 19:57 yb-pbc-dump*
-rwxr-xr-x 1 jk jk 9095 tammi 24 19:57 yb-prof.py*
-rwxr-xr-x 1 jk jk 3288096 tammi 24 19:57 yb-ts-cli*
-rwxr-xr-x 1 jk jk 4170560 tammi 24 19:57 yb-tserver*
-rwxr-xr-x 1 jk jk 2918080 tammi 24 19:57 yb-ysck*
lrwxrwxrwx 1 jk jk 22 tammi 24 20:05 ysqlsh -> ../postgres/bin/ysqlsh*
-rwxr-xr-x 1 jk jk 79816 tammi 24 19:57 yugabyted*
jk@tiira:~/bin2/yugabyte-2.0.11.0/bin$ 

```

I have no problems creating v 2.0.8.0.

---

<div class="post-metadata">

**Author:** ![dorian\_yugabyte](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.yugabyte.com/dorian_yugabyte/32/206_2.png) [@dorian\_yugabyte](https://forum.yugabyte.com/u/dorian_yugabyte)\
**Post date:** [January 31, 2020, 3:39pm UTC](https://forum.yugabyte.com/t/error-while-installing-2-0-11-0/620/2 "2020-01-31T15:39:05Z")

</div>

@jk-1  
Can you try and see if it works ?:  
0. `pkill yb-tserver` && `pkill yb-master` (or `./bin/yb-ctl stop`)

1. download the new binary into a new directory
2. run `./bin/post_install.sh` in the new version
3. new-binary-directory `./bin/yb-ctl start`

---

<div class="post-metadata">

**Author:** ![kannan](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.yugabyte.com/kannan/32/18_2.png) [@kannan](https://forum.yugabyte.com/u/kannan)\
**Post date:** [January 31, 2020, 3:55pm UTC](https://forum.yugabyte.com/t/error-while-installing-2-0-11-0/620/3 "2020-01-31T15:55:20Z")

</div>

@jk-1–

It’s possible that there are processes left over from previous install. Let’s check:

`/home/jk/yugabyte-data/node-1/disk-1/master.out & /home/jk/yugabyte-data/node-1/disk-1/master.err `

files, and similarly, these files:

`/home/jk/yugabyte-data/node-1/disk-1/tserver.out /home/jk/yugabyte-data/node-1/disk-1/tserver.err`

to see why those processes didn’t start.

---

<div class="post-metadata">

**Author:** ![jk-1](https://avatars.discourse-cdn.com/v4/letter/j/2bfe46/32.png) [@jk-1](https://forum.yugabyte.com/u/jk-1)\
**Post date:** [January 31, 2020, 3:58pm UTC](https://forum.yugabyte.com/t/error-while-installing-2-0-11-0/620/4 "2020-01-31T15:58:43Z")

</div>

I did  
yb-ctl destroy  
post\_install.sh  
yb-ctl create --rf 1  
yb-ctl start

Ports 7000 & 9000 are up

I can log into ysqlsh and status is

```
jk@tiira:~/bin2/yugabyte-2.0.11.0/bin$ yb-ctl status
----------------------------------------------------------------------------------------------------
| Node Count: 1 | Replication Factor: 1 |
----------------------------------------------------------------------------------------------------
| JDBC : jdbc:postgresql://127.0.0.1:5433/postgres |
| YSQL Shell : ysqlsh |
| YCQL Shell : cqlsh |
| YEDIS Shell : redis-cli |
| Web UI : http://127.0.0.1:7000/ |
| Cluster Data : /home/jk/yugabyte-data |
----------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------
| Node 1: yb-tserver (pid 8390), yb-master (pid 8387) |
----------------------------------------------------------------------------------------------------
| JDBC : jdbc:postgresql://127.0.0.1:5433/postgres |
| YSQL Shell : ysqlsh |
| YCQL Shell : cqlsh |
| YEDIS Shell : redis-cli |
| data-dir[0] : /home/jk/yugabyte-data/node-1/disk-1/yb-data |
| yb-tserver Logs : /home/jk/yugabyte-data/node-1/disk-1/yb-data/tserver/logs |
| yb-master Logs : /home/jk/yugabyte-data/node-1/disk-1/yb-data/master/logs |
----------------------------------------------------------------------------------------------------

```

So it seems to work. Thank you for your support!

I tried without post\_install first because this guide does not mention it: [Upgrade a deployment | YugabyteDB Docs](https://docs.yugabyte.com/latest/manage/upgrade-deployment/)

So do I need to run post\_install always after upgrade?

---

<div class="post-metadata">

**Author:** ![dorian\_yugabyte](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.yugabyte.com/dorian_yugabyte/32/206_2.png) [@dorian\_yugabyte](https://forum.yugabyte.com/u/dorian_yugabyte)\
**Post date:** [January 31, 2020, 4:01pm UTC](https://forum.yugabyte.com/t/error-while-installing-2-0-11-0/620/5 "2020-01-31T16:01:44Z")

</div>

Yes. We’re fixing the missing docs: [[DOCS] add install-new-version to upgrade-steps by ddorian · Pull Request #3508 · yugabyte/yugabyte-db · GitHub](https://github.com/yugabyte/yugabyte-db/pull/3508)

---

<div class="post-metadata">

**Author:** ![kannan](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.yugabyte.com/kannan/32/18_2.png) [@kannan](https://forum.yugabyte.com/u/kannan)\
**Post date:** [January 31, 2020, 4:11pm UTC](https://forum.yugabyte.com/t/error-while-installing-2-0-11-0/620/6 "2020-01-31T16:11:53Z")

</div>

post\_install.sh is a one time thing that you need to do after downloading a new release bundle. [You don’t need to do it for every stop/start or destroy/start cycle.]
